Do you know your clients?

Posted by Bond Team | April 25, 2012 |

Client Retention is one thing that some businesses forget to take advantage of.

They spend every waking hour thinking of ways to bring in new business but only one meeting a month on how to keep it! Now is the time to put a client retention plan into action. Get involved with your clients weather it is tracking their anniversary of the day they opened and sending flowers or stopping for a visit and bringing doughnuts for everyone. This is not rocket science but needs to be a part of your daily business or you will no longer be in business…

Making the decision to implement client retention as a part of your day to day routine sounds easy but it is like anything new, you love doing it for two weeks and then it fades away. Do not let this happen! Make sure that you stay in front of this. Hire an energetic and honest person that will represent your company to your clients the way you would. This may be the most difficult person to find but you will know in your gut when you have the right person. You need to do this job for a while in order to find the best person for the job. No sales people needed, just a positive person that loves to help people.

Category: Management

The Bond Team has deep industry experience that makes it uniquely capable and responsive to your needs. No staffing or recruiting software firm knows the business better, and that know-how is focused on helping you do what you do better and more profitably.

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