Quick, what’s the biggest difference between a so-so performing staffing and recruiting organization and one that out-performs the competition?
If you said “running the business by the numbers” you would be right. Metrics, the numbers or key performance indicators that define your business operations provide the actionable intelligence you need to run your staffing and recruiting business better. And we offered you a free Webinar to learn more about them.
Mike Cleland, an 18-year veteran of the staffing industry, and president and founder of Charted Path, shared his insights that have improved client production by over 40% while at the same time strengthening the management team’s ability to identify, collaborate, and address future bottlenecks that have yet to surface.
Management-level attendees learned the importance of a balanced metrics portfolio to ensure:
• Effective prospecting
• Strong account management to drive account penetration
• A well aligned delivery organization that focuses on profitable business
• Performance metrics drive coaching and accountability
• New employees are on the right track
• Improvements are taking hold and are effective
More than 100 staffing professionals attended Mike’s Webinar. If you believe that more effective metrics management is key to your staffing and recruiting business performance, you can download the presentation or view the Webinar online HERE.
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